Jenn is a commercial leader who builds brands, platforms and systems that drive growth and shift culture.

Jenn Chiang has spent 20 years leading at the highest levels—Fortune 1 reputation transformations, venture-backed startups, culture-defining campaigns that earned Cannes Titanium and a spot in the Smithsonian.

Her superpower is translation: turning complex business challenges into clear strategies, elite thinking into work that feels human, cultural insight into commercial outcomes. She's one of the few leaders fluent in both brand strategy and product development—and she still makes, not just directs.

Jenn built her career without a traditional degree, which taught her to rely on pattern recognition, customer empathy and relentless learning over pedigree. That outsider lens keeps her connected to how real people live, think and buy—fueling work that resonates without pandering.

From repositioning Walmart during crisis to building a women's leadership platform adopted by 300+ companies, she helps organizations navigate complexity, unlock growth, and lead with meaning.

Today, she partners with leaders and founders who believe purpose and profit aren't at odds—architecting strategies that create both cultural capital and commercial currency.

Brand Experience

Air Canada
Allergan Aesthetics (AbbVie)
Amgen
Bank of America
Blue Cross & Blue Shield
Claire's
Clorox
Diners Club
DIRECTV
Discover Financial Services
GE Appliances
Genentech
Humana
Kaiser Permanente
KB Home
Poise & Depend (Kimberly Clark)
State Farm
State of California
Toyota Financial Services
Walmart

Featured Awards & Recognition

2022

Cannes Shortlist — Walmart, Bedtime Stories, 2021
Clio Gold — City of Chicago, Boards of Change
D&AD Graphite — Walmart, Bedtime Stories
LIA Grand LIA — Walmart, Bedtime Stories
One Show Gold — Walmart, Bedtime Stories
OBIE Gold — City of Chicago, Boards of Change
ANDY Gold — Walmart, Bedtime Stories
Art Directors Club — Walmart, Bedtime Stories

2021

Cannes Titanium — City of Chicago, Boards of Change
Cannes Grand Prix — City of Chicago, Boards of Change
Cannes Gold — City of Chicago, Boards of Change
D&AD Silver (Wood Pencil) — City of Chicago, Boards of Change
One Show Gold — City of Chicago, Boards of Change
ANDY Gold — City of Chicago, Boards of Change
Art Directors Club — City of Chicago, Boards of Change

For portfolio access or inquiries: hi@jennchiang.com